Information Technology’s (IT) mission is to operate and maintain the district’s IT infrastructure, including the network and network services; enterprise administrative software applications; and provide a broad range of process improvement, reporting and media support for faculty, staff and students.
Information Technology Department has the administrative unit outcomes shown below.
The District IT team has the planning processes, data resources and collaborative mechanisms to effectively:
1. Operate and maintain the district’s Local Area Network and Internet connectivity at a 99.7% up time including downtime for maintenance.
2. Provide key network and telecommunication services, including: IT security, technical infrastructure, telecommunications, network and application data storage, and network design.
3. Design, operate, and maintain the instructional computer labs and smart classroom equipment.
4. Provide audiovisual media support for faculty, staff, and administration including multimedia production, captioning coordination, and storage and streaming of instructional media.
5. Provide programming, system administration, and operations support for the district’s Student Information System and other enterprise applications at 99.5% up time.
6. Provide interface and technology support for enterprise software applications that may located off campus but interfacing to campus systems.
7. Manage all of the district’s federal and state mandatory data submissions, including state Management Information Systems (MIS) reporting, federal Satisfactory Academic Progress (SAP) financial aid reporting, and all other reports required to help people do their jobs.
8. Work closely with management, staff and faculty to improve district operational efficiency through coordinated workflow and process improvements and associated customized system reports.
9. Provide highly responsive user support services for faculty, staff, and students.
Assessment method, assessment cycle, and analysis of results are similar for all 9 outcomes.
- Assessment Mechanisms: Committee Operations – Technology Council, Technology Master Planning, Outcomes Assessment, Participatory Governance, and Student Success. Annual Surveys (Faculty and Staff and Students), Unit Plan Report
- Assessment Cycle: Ongoing for the operations of the committees, annual for the surveys, event-driven for the timelines and annual for the Unit Planning Report.
- Analysis of Results. Over the past year the committees have provided feedback that resulted in changes to processes and priorities. The annual surveys have been conducted and results used for improvement. The Unit Plan Report resulted in changes to the department unit plan.
IT IS Software maintenance contract increases
In order to maintain the computing systems that support the college we must continue to update the maintenance as the fees increase. Includes Ellucian, Image Now, and a variety of network software packages
IT DNS Software maintenance contract increases for computer labs
In order to maintain the computing systems that support the college we must continue to update the maintenance as the fees increase. This augmentation is for the Citrix servers that are used to run the Thin Client labs
IT Network Replace Computer Lab Servers
Due to the increases in computer labs and infrastructure the Student Lab Servers were upgraded
IT Smart Classroom repair
This is the projected repair costs for smart classroom equipment on an annual basis. This does NOT include life cycle replacement costs for aging smart classroom equipment (separate line item).
IT Network Aruba access points and devices
Upgrade old WiFi throughout the district to provide better service to the students
IT Computer Labs, 243 stations
Upgraded and expanded 243 Computer Lab stations for: AHN 219/224 (5); LRC 143 (50); Hort (7); LIB 206 (44); Art 128 (27); Auto Laptops (28); Auto Lab (22); PS 105 (12); PS 105 laptops (12); PS 124 (7); PS 126 (7); MC125 (28); Thin Client Infrastructure. These are the labs scheduled for periodic life cycle refresh (5 yrs) in the academic year.
IT DNS Reclassifications required for IT reorg
Reclassifications required for IT to better support and serve Butte College technology
Actions and recommendations from IT outcomes assessment planning from the Outcomes Repository.
The districts Local Area Network & Internet Connectivity are at 99.7% or better uptime.
Computer Lab and Smart Classroom issues have a quick response time, with technicians being dispatched. The target of 80% of computer lab and smart classroom issues are resolved within a day has been surpassed.
IT is providing key network and telecommunication services for IT security, technical infrastructure, telecommunications, network and application storage, and network design.
IT is providing audiovisual media support for faculty, staff & administration including multimedia production, captioning coordination, and storage and streaming of instructional media.
IT is providing programming, system administration, and operations support for the district's Student Information System and other enterprise applications at 99.5% up time.
IT is providing interface and technology support for enterprise software applications that may be located off campus but interfacing to campus systems.
IT is managing all of the district's federal and state mandatory data submissions, including state Management Information Systems (MIS) reporting, federal Satisfactory Progress (SAP) financial aid reporting, and all other reports required to help people do their jobs.
IT is working closely with management, staff and faculty to improve district operational efficiency through coordinated workflow and process improvements and associated customized system reports.
IT provides highly responsive user support services for faculty, staff and students.
Information Technology is striving to continue these parcticies.
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Butte College IT helps the college meet its student achievement standards by providing technical support and data for the many and varied process of gathering data and calculating the standards, goals and achievement for the outcomes.
Technology. Supports student success and completion by:
1) Implementing Degree Audit and Educational Planning.*
2) Maintaining life-cycle replacement for computer labs, smart classrooms, and faculty and staff computers.*
3) Continuing to support the use of personal technology a.k.a. Bring Your Own Device (BYOD) at Butte College.
4) Supporting faculty, staff and students to effectively access and use technology.Using data and technology for continuous improvement by:
1) Providing relevant and easily accessible data to support student success.
2) Integrating software packages to improve processes such as enrollment management and scheduling, integrated planning, program review, outcomes assessment, and facilities management.
3) Automating time-intensive manual processes such as budget transfers and personnel forms.
4) Automating program review.
Strategy 1. IT continues to develop and deliver mission-critical reports for the District.
Strategy 2. IT continues deployment of strategic programs developed and made available by CCC Tech for the improvement of student success.
Strategy 3. IT continues to improve the methodology and timeliness of IT communication to customers, including development and implementation of an IT Incident Communication Plan.
Strategy 4. IT continues to implementation of the Technology Master Plan with the input and support of District constituencies.
Strategy 5. IT continues to develop procedures to improve the leadership and management of IT processes.
Strategy 6. IT continues Life-Cycle management and Standardization plans for all IT equipment in the District.
Strategy 7. IT continues transition to a customer centric based IT management and support framework.
Strategy 8. IT continues to design, equip and support technology based learning spaces that foster collaboration, student engagement and success.
Information Technology Goals are deliniated in the Technology Master Plan as follows:
Goal 1. Use technology to support student access, equity, success, and completion.
Goal 2. Use technology to support faculty and staff.
Goal 3. Maintain the integrity of the system by improving the reliability and security of technology systems and critical infrastructure.
Goal 4. Maintain and improve the accessibility of computer resources and establish accessibility standards for technology purchasing and software implementation.
Goal 5. Establish and sustain the organization and processes needed to provide outstanding technology support to the faculty, students, and staff.
This goals are both annual and for the length of the plan. The outcomes for the goals are shared in the Outcomes Repository and reviewed annually.
Strategy 1 - Mission-Critical Reports
Continue to develop and deliver mission-critical reports for the District.
This strategy directly supports IT outcomes 5 & 7.
As an institution, we are striving to analyze data to improve student assessment and success efforts. Combined, all areas will place an increased and sustained demand on ITs ability to develop and deliver mission-critical reports for the District. IT will respond to this demand through training and development of IS staff in the creation and maintenance of timely reports.
Strategy 2 - CCC Tech strategic programs
Continue deployment of strategic programs developed and made available by CCC Tech for the improvement of student success.
This strategy directly supports IT outcomes 5 & 6.
We will continue working with District and CCC staff to deploy online transcript requests, Educational Planning, and Open CCC Apply, including an enhanced online International Student Application service and Supplementary Questions.
Strategy 3 - IT Communication
Improve the methodology and timeliness of IT communication to customers, including development and implementation of an IT Incident Communication Plan.
This strategy directly supports IT outcomes 8 & 9.
By improving communication to students, faculty and staff the IT Team will be able to enhance the use, effectiveness, and efficiency of technology to accomplish the Strategic Goals of the district.
Implementation of an incident communication plan will allow customers to be aware of current IT related service issues, and how issues might impact their productivity.
Strategy 4 - Technology Master Plan
Continue implementation of the Technology Master Plan with the input and support of District constituencies.
This strategy directly supports IT outcomes 8 & 9.
This strategy directly supports PROD Outcome 1. Additionally, this plan helps to provide the college with the alignment of effort needed to be an effective institution.
Strategy 5 - Develop IT Procedures
Continue to develop procedures to improve the leadership and management of IT processes.
This strategy directly supports IT outcome 8.
Developing and implementing effective IT procedures will help to improve the effectiveness, efficiency and customer satisfaction with IT processes and service delivery across the District.
Strategy 6 - Life-Cycle Management
Continue Life-Cycle management and Standardization plans for all IT equipment in the District.
This strategy directly supports IT outcomes 1, 2 & 8.
By evaluating Total Cost of Ownership and developing a plan that will refresh technology equipment at the end of its effective useful life the District can and improve the quality of technology, reduce overall costs and maintenance, standardize hardware and software and enable better collaboration within the District.
Strategy 7 - Customer Centric IT Management
Continue transition to a customer centric based IT management and support framework.
This strategy directly supports IT outcome 9.
As technology support is changing from an equipment repair based structure to a customer centered information sharing system we need to transition how we provide support and service to our customers. Transitioning to current IT strategies and frameworks will facilitate improved productivity security, functionality, and supportability for the district.
Recommended strategies:
Strategy 8 - Technology Based Learning Spaces
Design, equip and support technology based learning spaces that foster collaboration, student engagement and success.
This strategy directly supports IT outcome 3.
Emerging mobile technologies and collaborative instructional environments require the continued investment in emerging classroom and computer lab technologies. Classroom and computing lab facilities should provide access to the high quality technology and the support needed for faculty to utilize technology to engage students and enhance teaching and learning. Promoting a culture of innovation and collaboration to facilitate creative uses of technology, maximize the use of shared resources, and improve efficiencies in the use of information and instructional technologies is a recognized strategic direction for the campus.
Recommended Strategies:
· Establish an R&D Testing environment for Smart Classroom Technologies testing
· Establish an annual Smart Classroom Technologies refresh budget and plan
· Establish annual Computing Labs refresh according to a 5 year refresh cycle
Develop partnership with the TMI team in the implementation of new technologies
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Student Technology Fee - $201,948.00
| Original Priority | Program, Unit, Area | Resource Type | Account Number | Object Code | One Time Augment | Ongoing Augment |
| Description | Supporting Rationale | Potential Alternative Funding Sources | Prioritization Criteria | |||
| 1 | IT - Computer Labs | Operating Expenses | 11-099-330-1-678040 | 55630 | $13,000.00 | $4,500.00 |
| Replace Macintosh Lab Imaging System | Like Microsoft, Apple has been continually updating its operating system technologies. The latest release of OSX High Sierra, requires changes in our imaging and deployment strategies for the Apple platform. We have met with Apple System Engineers, and researched our ability to proceed with imaging and deployment using traditional Apple imaging technologies, and we cannot. Current Issues: With the new Apple equipment, currently being shipped with the updated operating system, we must implement a new imaging solution. Additionally, we cannot update the 200+ mac lab stations to the current operating system without a new imaging and deployment solution. In order to deploy 4 mac labs hardware upgrades this summer, and to be able to provide operating system upgrades to our other labs, we must implement updated imaging and deployment solutions this spring. Risk if we wait: No new Mac lab computers can be installed, and no operating system upgrades can be deployed, which weakens security for the campus, and diminishes functionality for our instructors and students. With limited support resources, we must implement technologies that allow support efficiencies to better support student learning. Benefits: Like System Center for Microsoft Technologies, the JAMF suite is the de-facto imaging and deployment suite used in support of Macs in an enterprise environment. It is the solution recommended by Apple, and is used widely throughout higher ed. JAMF will allow us to centrally image, deploy, and manage remote labs using Apple’s new deployment requirements. Quote from the vendor has been obtained. $4500 in ongoing cost is for annual licensing to provide centralized, managed image and maintenance of our Macintosh lab computers. |
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| 2 | IT - Computer Labs | Equipment | 11-099-330-1-678040 | 55630 | $13,000.00 | $0.00 |
| Replace Student Lab Print System | Overview: We received a tech fee dollar augmentation in for the 16-17 fiscal year for this project. We were unable to move forward with implementation due to reduced staffing and other campus priorities like the implementation of critical desktop security technologies (System Center and new imaging technologies, amongst others). The vendor has agreed to honor our reduced system upgrade cost to the GoPrint system provided we implement this spring. Current Issues: We are experiencing increasing failures of print system consoles, one of which is in our very busy library lab. Our current software is no longer supported by the vendor, and we have no ability to repair issues with a failing station (they are serialized). Student and area lab manager complaints are increasing as our print stations are becoming progressively unreliable. Risk if we Wait: We will continue to lose printing functionality in labs as print stations fail, adversely affecting students’ ability to deliver academic content to their instructors. Additionally, there will be a cost increase if we delay purchase. Benefits: Implementing this modern print management system will provide reliable printing both from a lab computer and via the web for our students. This system will free lab managers from having to regularly assist frustrated students with their print issues—they now carry change to provide reimbursements for our students. The system is managed centrally, allowing us to resolve printing issues quickly and remotely. We will be able to effectively track printing by location, allowing us to implement a true cost recovery program for those who participate. Finally, another major benefit is the significant savings for lab expansions—it will no longer cost a department more than $1800 to implement a new print station, but rather a likely no to very low-cost implementation. --Vendor quote has been obtained. Initial cost is for a complete assisted install and configuration for the new print system. Ongoing costs will be able to be covered through a new cost recovery process that needs to be put into place by IT in conjunction with the Business Office. |
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| 3 | IT - NOC- Software | Operating Expenses | 11-099-370-1-678041 | 55630 | $46,452.00 | $0.00 |
| Cyber Security Software; 3 year subscription | In order to maintain security on the computing systems that support the college we must implement software that will block unsafe sites, SW that eliminates blind spots on the firewall, malware is blocked at the network level is automatically blocked at the host level, share information without human intervention, automatic analysis via both static, dynamic, and bare metal analysis of every unknown file. The platform approach protects against: encrypted traffic, remote users, external media, lateral movement, zero-day attacks, and unpatched vulnerability.. IT is recommending the purchase and implementation of Traps by Paloalto Networks to: • Manage attacks at the endpoint • Prevent successful execution of advanced attacks originating from executables, data files or network-based exploits • Execution control and cloud intelligence |
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| 4 | IT - IS - Software | Operating Expenses | 11-000-310-678030 | 55630 | $0.00 | $20,418.00 |
| Information Systems Software maintenance contract increases | In order to maintain the computing systems that support the college we must continue to update the maintenance as the fees increase. Ellucian ESSA $19,872.00, Ellucian $162.23, enChoice $113.73, Lexmark $2,169.85, Pistolstar, Inc. -$5,000.00, SARS $3,100.00 |
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| 5 | IT - Network | Operating Expenses | 11-000-370-1-678041 | 55630 | $0.00 | $55,116.00 |
| Network Software maintenance contract increases | In order to maintain the computing systems that support the college we must continue to update the maintenance as the fees increase. ComputerLand of Silicon Valley Adobe Site License $2,777.04 Aruba AP & EDU ArubaCare $831.88 GovConnection Veeam Backup $1,531.33 Softmart/MTM Technologies Citrix XenDesktop Enterprise Edition Thin client $3,786.56 Educause Domain Name Butte.edu $167.50 Faxback Efax-Annual Support $52.29 Ekahau Ekahau $56.63 Netvad Juniper Firewall $162.47 Solarwinds Orion $778.33 Trivad PaloAlto $2,013.90 Comm One LLC Hubsite-Phone Analysis-Comm One $34.65 Standard Tel Networks Phone Support-3300 $1,022.00 Sapien Technologies Sapien Software Suite 2017 $27.65 ZOHO Corporation ManageEngine ADAudit Plus $181.02 Status IO Status IO $59.72 RealVNC Real VNC Timbuktu $157.34 ComputerLand of Silicon Valley VMWare $610.47 ComputerLand of Silicon Valley vSphere V6 $610.47 MacsDesign Studio, LLC Web HelpDesk $254.80 $15,116.12 Paloalto Proofpoint $40000 |
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| 6 | IT - DNS - Software | Operating Expenses | 11-000-330-678040 | 55630 | $0.00 | $47,600.00 |
| Software maintenance for academic computer labs. | In order to maintain and provide secure, responsive lab computing systems for our students, we are requesting annual augmentation using tech fee dollars to support the labs from a software and licensing perspective. We have moved more than 450 lab computers to Citrix thin clients, and have added 400+ mobile lab computers during the past several years, which has increased our lab software licensing costs significantly. These funds have traditionally come from the DNS/IS budget, but have increased to a point that we cannot cover those costs from internal operational funding. Without this licensing, we cannot run our thin client labs, we cannot protect our mobile or full computers from viruses, malware, and ransomware; and we will not be able to centrally manage our mobile and Macintosh labs. Quotes have been received from our vendors: $4500 for Mac Management; $35,000 for Citrix XenDesktop Licensing; $2500 Wyse thin client licensing; $1500 Airwatch mobile device management; $4095 for DeepFreeze. |
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| 7 | IT - DNS - Computer Labs Server | Equipment | 11-099-330-1-678040 | 56611 | $123,000.00 | $0.00 |
| 6 New servers and storage | Maintaining core programs and services to cover new load for growth of Citrix computer labs. Servers $10,000 each; Storage $55,000 plus tax |
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| 8 | IT - Computer Labs | Equipment | 11-000-330-1-678040 | 56411 | $220,000.00 | $0.00 |
| Computer Lab Upgrades 87 stations) for: Tech 122, Art 214, Art 210; 200 Monitors; Thin Client Infrastructure | These are the labs scheduled for periodic life cycle refresh (5 yrs) in the academic year. These computers were last refreshed in 2013. They will be upgraded in Summer of 2019. This refresh includes enough monitors to upgrade six 35 station labs with very antiquated monitors (15 to 17" monitors). Labs qualifying for monitor upgrades will be determined prior to Summer 2019 install. Labs Total with image & spare Estimated Cost Tech 122 *thin Clients--0 Replace $0 Art214 -- MacPro 28 $95,572 Art210 -- iMac 27 27 $57,896 Citrix Infrastructure $20,000 Monitors 210 $45,150 2018 Total $218,618 |
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| 9 | IT - NOC- Wireless Network | Operating Expenses | 11-099-330-1-678040 | 55630 | $55,000.00 | $0.00 |
| Replace 65 Aruba Access Point’s covering the student device network in order to better accommodate devices designed for high data flow and noisy environments. | The newer access points provide the gigabit data speeds and superb user experience for mobile devices, Internet of Things (IoT) devices, and applications in dense office environments as well as increased security of district network data. These 802.11AC Wave 2 access points deliver multi-user MIMO (MU-MIMO) aware ClientMatch to boost network efficiency and support the growing device density demands on our network. |
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| 10 | IT - User Support Services | Personnel | 11-000-300-1-678002 | 52190 | $0.00 | $75,239.00 |
| User Support Technician | Re-Implement 3 person structure in USS with a Supervisor to handle the increased workload due to increases in technology. IT Service Management best practices demonstrates the overarching benefits to a campus that has a well staffed IT Service Desk. More calls can be resolved on the first-call, saving more expensive technical resources from having to answer standard calls. Efficiencies will be gained in all areas of IT should we add another USS Tech on the front line. Our calls are increasing as technology becomes more complex, and the campus needs more comprehensive support. In 2013, we logged 9690 requests overall, with 5449 closed by the USS team. In 2017, We logged 13984 requests, with 9859 closed by the USS team. As more requests are diverted through the front rather than direct calls to programmers and phone, and more complex campus services are implemented, augmenting staff will be required to meet the growing IT support needs of the campus. |
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| 11 | IT-DNS | Operating Expenses | 11-099-330-1-678040 | 55200 | $15,000.00 | $0.00 |
| Professional Development--Technical Computing Specialists | Allocating $2500 per technician to facilitate the successful transition from location/area support to a best practice of priority based campus-wide support. Improved shared technical knowledge will allow the team to be more efficient at supporting individual requests as well as larger scale projects. Currently, technical knowledge is specialized and contained within silos, creating support inefficiencies and inequity across campus. Technician training is required depending on current technical skills: Macintosh imaging and support; thin client technology support; general labs support; Windows 10 imaging and support; System Center and related technologies training; Office 365 Technologies (OneDrive, SharepPoint, TeamSites, etc.) and the support of their strategic implementation; accessible technologies support; IT Service Management standards; etc. Training will be in the form of webinars, online courses, on-site courses, and free training from vendors/Lynda.com/etc. |
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| 12 | IT - Smart Classrooms | Operating Expenses | 11-000-340-1-659000 | 54500 | $0.00 | $17,500.00 |
| Smart Classrooms Equipment Repair | This is an estimated repair cost for smart classroom equipment on an annual basis. We cannot predict what classroom technology equipment will fail and require repair each year. We estimate based upon the age of our equipment and worst-case scenario based upon typical repair expense. This is NOT the same as life cycle replacement costs for aging smart classroom equipment, which is now being funded via bond dollars. |
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| 13 | Employee Training Lab – Upgrade Project | Equipment | 11-099-330-1-678040 | 56411 | $45,000.00 | $0.00 |
| Upgrade and expand Employee Training Lab | The primary use of the LB 216 lab is by employees. Technology Mediated Instruction (TMI) holds workshops year-round in the use of the District’s LMS. The lab is also used by Professional Development and Information Technology Support & Services. This lab is the only dedicated space for training staff and faculty, and has not had any updates (hardware or otherwise) in over seven years. |
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| 14 | IT - IS - Contract Programmer Services | Personnel | 11-000-310-1-678030 | 55100 | $25,000.00 | $0.00 |
| Additional consultant technical support for CCC Tech projects | Additional resources, beyond our current staffing, are needed to support the CCC Tech projects for Butte College |
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| 15 | IT - Smart Classroom | Equipment | 11-099-340-1-65900 | 56410 | $75,000.00 | $0.00 |
| Upgrade Campus Center A/V | Provide greatly improved audio-visual capability for major campus events held in the Campus Center. We are recommending contracting through Tri Path, an established outside vendor, to ensure that the complex requirements for this project are met satisfactorily. Additional funding for blinds and possible sound dampening materials are out of scope for this project. Vendor quote has been obtained for all related work. The project specifically covers the following scope: The new system shall incorporate an Extron DTP Crosspoint system. The system shall be capable of receiving input from multiple sources, with ability to route them to independent outputs. The existing screens will be replaced with larger, 189” diagonal, 16:10 screens. These screens will be motorized and be controlled by the control system. The existing projectors will also be replaced by 7000 Lumen projectors from Epson. A multi-point touch monitor will act as a monitor for the system, as well as allow the user to control the PC, located in the rack. The existing speakers will be replaced with speakers from the Crestron Saros line. The layout of the speakers has been significantly adjusted to provide maximum coverage of the space, and minimal audible differences. At total of 30 speakers will be used to ensure this result. The system will offer four handheld and two headset mics. The wireless mics can be used in any combination, with 4 transmitters maximum active at any given time. The entire system will be controlled via a 7” Extron touch panel. This touch panel will grant users full control over the functions of the system in a simple and concise manner, designed to ensure all users will be able to operate the system without additional training. The system will also allow for a user-furnished device granting a wireless user the ability to control the system. All the equipment shall be housed in an ADA compliant lectern and attached equipment rack. The lectern will be motorized as per ADA requirements and display the Butte College logo on its face. This unit shall be approved by client prior to ordering to ensure proper color and logo coordination. The quote also includes labor for the removal of existing equipment. |
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| 16 | IT - Smart Classroom | Equipment | 11-099-340-1-659000 | 56410 | $60,000.00 | $0.00 |
| Upgrade BlackBox Theater Presentation Equipment | The Black Box Theater was not designed properly from a technology perspective, and has antiquated technologies. The projector is grossly under-powered for the space, and all of the components are analog, limiting the ability to deliver higher quality presentation experiences for our students, instructors, and visitors. Additionally, the wiring is insufficient, requiring a lot of effort for ARTS and IT support staff to be able to coordinate and support any streamed event. This work has to be repeated for every event. Proposed would be a new standard podium with new AV racked switching components; up-to-date 4K projection technologies; a new screen; updated technology for mobile technology based presentations; completely new wiring from podium to booth, etc. Estimated costs are $60,000, and are based on current known costs for classroom technologies. Additional costs would need to be obtained upon funding. |
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| 17 | IT- Smart Classrooms | Equipment | 11-000-340-1-659000 | 55620 | $15,000.00 | $0.00 |
| Mobile Lecture/Presentation Capture and broadcast system | The need for lecture and presentation capture is on the rise. The campus dos not have Capture technologies readily available in classrooms as yet. This mobile system would be available for technical staff to readily use on the go to capture and/or stream lectures, presentations, and events, such as graduation, Diversity Days activities, club promo days, and other campus events. The estimated costs have been put together based upon our knowledge of computing, media, streaming, and AV technologies. The cost for captioning services are not included in the cost. |
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| 18 | IT - Smart Classroom | Equipment | 11-099-340-1-659000 | 56410 | $30,000.00 | $0.00 |
| Create 2 Streaming Classrooms in the LRC | Implement new technology to facilitate distance learning. The need for lecture and presentation capture is on the rise. The campus dos not have capture and streaming technologies readily available in classrooms as yet. The LRC classroom technologies and wiring infrastructure has been designed to accommodate streaming and lecture capture technologies when the campus is ready. If instruction can determine rooms that will be feasible for this use, IT can upgrade two rooms to be lecture capture and streaming ready for $15,000 per room. Costing is based upon vendor quotes. Faculty training and support resources will need to be determined for this technology to be utilized successfully. The cost for captioning services are not included in the cost. |
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| 19 | User Support Services | Operating Expenses | 11-099-300-1-678002 | 55630 | $35,000.00 | $3,500.00 |
| ACD Phone Reporting Module | Butte has an ACD (Automated Call Distributor) used by User Support Services, the Call Center, and Financial Aid. When properly matched to our area processes, our ACD can help manage costs, improve service to students, and increase efficiencies. In order to take full advantage of the ACD, the ability to program functionality and metrics must be readily available. Currently there is no ability to intelligently program our system or gather any kind of use metrics for reporting. This software will improve the campus' ability to provide efficient support services to students. |
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| 20 | DNS | Operating Expenses | 11-099-300-1-678002 | 55630 | $10,000.00 | $2,000.00 |
| Forensic Recovery of Evidence Device (FRED) Computer | Forensics Recovery of Evidence Device (FRED) systems are optimized for security analysis of infected machines and devices. They can also be used as a robust data recovery tool to help recover critical institutional data from otherwise dead or damaged drives. FRED systems are optimized for stationary forensic acquisition and analysis. FRED acquires data directly from IDE, SATA, SAS, PCIe hard drives, USB and FireWire mass storage devices, Macs in Target Disk Mode, memory cards, and other digital storage devices. FRED systems can also acquire data from a wide assortment of compact flash drives, micro drives, xD and SD media -- even from CD and DVD. Forensic and retrieved images can be saved to CD, DVD, RAID, hard drives, or network storage. |
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