To provide innovative approaches and outstanding customer service while delivering a clean, sanitary and safe environment in a cost efficient manner. To prepare and maintain campus facilities for athletic and approved special events.
The Custodial Department is currently cleaning 580,684 square feet of space with a staff of 22.5 custodians and 1 support technician. This group also provides event support. Additional duties include furniture moving, recycling, waste management and archives support.
The following are Administrative Unit Outcome for the Custodial Department:
Outcome: Provide a clean building environment.
Metrics: Custodial inspection reports, and survey (student and employee).The following Strategies supports our Future Development Strategies in the unit plan:
• Provide training to promote the safety and efficiency of the work force.
• Continue a systematic program to replace and upgrade the custodial equipment and vehicles.
• Analyze workloads and reorganize work assignments to optimize employee efficiency.
• Seek an increase in the budget for custodial substitutes.
• Organize to maximize the retention of institutional knowledge.
• Investigate outside sources – the leaders of this department will search and pursue outside resources such as grants, training programs, etc.
• Dispose of excess goods being stored.
o Provide training campus-wide for disposal process.
• Increase the diversion rate of our waste stream.
o Continue and expand recycle audit program using student employees.
• Continue use of green cleaning products and procedures.
• Continue inspections of cleanliness levels and benchmark against state and national sister institutions.
• Install carpet in lieu of hard floors in classrooms and corridors.
• Employ and train students. Provide internships whenever possible.
• Increase additional staff to meet the increase square footage.
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To provide innovative apporaches and outstanding customer service while delivering a clean, sanitary and safe environment in a cost efficient manner. To prepare and maintain campus facilities for athletic and approved special events.
Facilities Planning and Management supports all of the Strategic Direction and Priorities by ensuring buildings are maintained, the campuses are kept safe and appropriate planning and research is made where new and renovated facilities are needed.
The annual unit plan serves as the Custodial Department's Program Review.
The following are goals from the previous strategic plan and program review and the current status:
To provide innovative apporaches and outstanding customer service while delivering a clean, sanitary and safe environment in a cost efficient manner. To prepare and maintain campus facilities for athletic and approved special events.
Strategy 1 - Training
Provide training to promote safety and efficiency of the work force. Provide cross training within the area and provide in-house promotion opportunity to keep institutional knowledge within the department.
Training of personnel allows the employees to be more efficient and safe in their daily activities and enables them to serve the campus community to higher level.
Strategy 2 - Green Cleaning
Continue to implement and expand green cleaning practices.
Green cleaning practices promote campus health and sustainability because substances used are sustainable, non-toxic and non-butyl with low VOCs.
Strategy 3 - Student Employment/Internship
Employ and train students and provide internships whenever possible.
Research has shown that students who are employed on campus have a much higher rate of success in their academic careers.
Strategy 4 - Workload Analysis
Analyze workloads and reorganize work assignments to optimize employee efficiency.
As conditions change, work assignments may become unbalanced. Analysis and reorganization will optimize employee effectiveness.
Strategy 5 - Inspections
Continue to implement standardized inspections to measure cleaning service levels using the APPA standards to benchmark against state and national sister institutions.
Accurate measurement will allow more effective management of custodial operations.
Strategy 6 - Electric Hand Dryers
Continue the installation of electric hand dryers in lieu of paper towels in restrooms.
Electric hand dryers are more cost effective than purchasing and disposing of the paper towels. Electric hand dryers may provide enhanced services to the campus community at a lower cost.
Strategy 7 - Equipment Replacement
Continue a systematic program to replace and upgrade the custodial equipment.
Equipment has a finite life and requires replacement on a regular basis.
Strategy 8 - Vehicle Replacement
Continue the vehicle replacement program.
Current fleet of five vehicles were purchase in the mid-80s and have exceed their life expectancy. Replacement value of vehicle fleet is $70K with the average expected life of 10 years.
Strategy 9 - Reorganize Staff Structure
Establish a classification between Custodian I and Custodian II.
Provide a pathway for upward mobility within the custodial department and to enhance the operations of the department.
Strategy 10 - Substitutes
Increase the budget for custodial substitutes.
When a custodian is absent a substitute is required. On average each custodian accrues 96 hours of vacation and 96 hours of sick leave annually. Cost for substitutes for this amount of time is $64K.
Strategy 11 - Waste
Increase the diversion rate of our waste stream.
In efforts to support the District's sustainability initiatives the custodial department will work with the campus through education and implementation of recycling programs and waste management. This will also reduce our waste disposal cost as our diversion rates increase.
Strategy 12 - Evaluate Position Classifications
Evaluate custodial position classification to ensure a match with the departmental needs.
The current classifications are old and in need of updating.
Strategy 13 - Staffing Level
Increase the staffing and equipment of Custodial Services to meet the increase square footage.
Current staffing level is inadequate to provide appropriate custodial services for the increase square footage.
Need assistance from Human Resources to create new classification and evaluate current classifications.
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| Original Priority | Program, Unit, Area | Resource Type | Account Number | Object Code | One Time Augment | Ongoing Augment |
| Description | Supporting Rationale | Potential Alternative Funding Sources | Prioritization Criteria | |||
| 1 | Custodial Services | Personnel | 110002101653000 | 52130 | $0.00 | $19,269.00 |
| Hire One Part-Time Custodian I (20 hours, 12 months) | Due to the significant usage increase at the Skyway Center by Programs, additional custodial support is needed to maintain adequate care of the facility. Custodial staff is currently split between the Chico Center and Skyway Center. |
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| 2 | Custodial Services | Personnel | 110002101653000 | 52368 | $0.00 | $27,040.00 |
| Hire Two Student Assistants for Recycling | Much research has shown that students who are employed on campus have a much higher rate of success in their academic careers. Target is two students for recycling program. Cost to employ two students all year is $27,040. |
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| 3 | Custodial Services | Personnel | 110002101653000 | 52130 | $0.00 | $6,332.00 |
| Upgrade three Custodian I positions to the new classification | Provide a pathway for upward mobility within the Custodial Department and to enhance the operations of the department. |
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| 4 | Custodial Services | Personnel | 110002101653000 | 52330 | $0.00 | $20,000.00 |
| Substitutes for Vacation and Sick Leaves | When a custodian is absent a substitute is required. Our current budget covers 6 months of substitute work. An additional $20K is needed to cover through the fiscal year. |
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