2017-18 Unit Plan
Contracts/Risk Management

Mission Statement

The mission of the Business Contracts and Risk Management Office is to:  (1) provide value-oriented business contracts and risk management services in support of the District's mission; (2) process all business contracts in a professional and timely manner, in accordance with the State of California laws and District policies to enable the District to meet its goals and objectives without serious risk of liability; and (3) provide timely and professional handling of all aspects of the risk identification and management function to protect the District’s human, financial and physical assets and resources from the adverse consequences of losses.




Program Description

A.	Organization of Unit:
The Business Contracts and Risk Management Department is administered by the Manager, Business Contracts and Risk Management who reports directly to the Vice President for Administration. The department has a part-time student assistant.

B.	Functions of Unit: 
The Business Contracts and Risk Management Department serves the entire District academic, administrative, and student community with services in the areas of business contracts and risk management to provide the proper procedures, oversight, and assistance to ensure that these functions comply with District Policy and applicable laws and regulations. Functions include:
Insurance Program Management
Administers the District’s insurance and self-insurance programs, including:  property, general liability, automobile liability and workers’ compensation, student and athlete accident, fine arts, crime, and other required insurance. Coordinates the issuance of District’s certificates of insurance. Serves as the District’s liaison to the insurance carrier. 

Claims Management
Processes third party liability claims filed against the district to coordinate the investigation, processing and defense of claims against the district.
Processes and coordinates the handling of all District property claims in collaboration with District’s third-party administrator, investigator, and legal counsel as required.

Contract Management
Provides contract review for legal compliance, risk management issues, insurance criteria and indemnification alignment. Develops contracts and contract templates that are consistent with District policies and applicable laws and regulations, based on the contracting needs of the District’s programs and activities. Provides periodic reports to the Board on contracting activities. Collaborates with the faculty, staff, and students engaged in contracting, legal counsel, and risk management consultants to properly draft contracts to provide the appropriate business, policy and legal review.

Risk Management
Procures and maintains liability, property and other appropriate insurance and self-insurance programs.
Develops and implements systems, policies and procedures for the identification collection and analysis of risk related information. Educates and trains staff as to the risk management program and their respective responsibilities in carrying out the risk management program. Assists faculty, staff and students to identify, eliminate, or reduce conditions or practices which may expose the District to human, environmental, or financial loss. Works with Facilities Planning and Management in designing and implementing Safety and Loss Control Programs. Participates in District Safety Committee.
Serves as liaison to General Counsel in the areas of contracting and other legal affairs. Provides analysis and assessment of risks and liabilities to the District resulting from proposed business contracts or District activities.

Student Learning/Administrative Unit Outcomes

Campus clients will receive consistent, courteous and effective customer assistance.

 In support of campus clients, unit provides technical assistance and compliance support in the development, and administration of Business Contracts.

In support of campus clients, unit provides technical assistance and compliance support in the process of mitigating and reducing risk in programs and activities.

Campus clients will become independent users of business contracts and risk management forms and resources.

 

 


Standards/Goals for Student Achievement (OSLED Departments)


        

Standards/Goals for Student Achievement (All Other Departments)

The department serves campus clients and affiliated entities as a strategic partner and resource; providing innovate process, exceptional customer service, efficient tools for appropriately balancing risk and opportunity, and efficient tools for developing contracts through sound business practices. The efforts of the department support the college in meeting its student achievment goals by assisting campus clients to:  better exploit opportunities, incur fewer unwelcome surprises in activites, improve focus and perspcetice on risk, and effectively and efficiently procurement of goods and services.


Strategic Direction

The department serves campus clients as a strategic partner and resource by providing support tools and resources in an effort to support meeting Strategic Direction and Priorities:

Supporting Student, Faculty, and Staff Success

Maximizing Resourcs to Support Student Learning

Using Data-Informed Processes for Continuous Improvement


Program Review

The unit plan serves as the Program Review for Contracts/Risk Management


Department Goals

Provide campus clients with consistent, courteous, and effective customer assistance.

 

Create a Risk Management Culture.

 

Effective Contract Management for District business contracts.

 

 


Future Development Strategies

Strategy 1 - Procedures

Develop non-existing and update existing District Administrative Procedures related to Contracts.


Initiatives
  • Supporting Student, Faculty and Staff Success
  • Using Data-Informed Processes for Continuous Improvement

Supporting Rationale

Required as part of District Board Policy and Administrative Procedure update.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 2 - BCRM Resources

Utilize Business Contracts & Risk Management MyBC Page to present contracts and risk management resources.

 


Initiatives
  • Supporting Student, Faculty and Staff Success

Supporting Rationale

Need to provide introduction of Department's role and services to campus community. Need to provide awareness of and access to procedures, guidelines and information related to units areas of responsibilities:  Business Contracts, Risk Managment and Insurance to the campus community. Improve services to faculty, staff and students with electronic accessibility of resources and contract documents.

2012 survey indicated campus community is not aware for the services provided by department or have any reason to utilize the services of the department.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 3 - Safety Committee

Attend quarterly Safety Committee meetings and participate in at least one safety walk sponsored by the Safety Committee.


Initiatives
  • Supporting Student, Faculty and Staff Success

Supporting Rationale

Actively participate in loss control, risk identification and management, and safety activities.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 4 - Information and Training

Provide at least one in-person training to campus campus clients regarding a subject related to business contracts or risk management.


Initiatives
  • Modeling Sustainability
  • Supporting Student, Faculty and Staff Success

Supporting Rationale

BCRM continues to develop new guidelines, procedures, template forms, and template contracts for use by campus clients for activies related to contracting for goods or services and risk assessment and management.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 5 - Insurance & Risk Management

Purchase insurance coverage required by law and for the adequate protection of district human, financial and physical assets.

 

 


Initiatives
  • Enhancing a Culture of Completion and Academic Achievement
  • Supporting Student, Faculty and Staff Success

Supporting Rationale

Board Policy requires securing insurance to protect the district from liabilities.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 6 - JPA Participation

Represent the District as Board Alternate to JPA's providing Property & Liability, Worker's Compensation, and Risk Management programs and services.


Initiatives
  • Supporting Student, Faculty and Staff Success

Supporting Rationale

The success and effectiveness of a risk managment program relies on external resources and internal cooperation, participation and support to achieve our purpose of making the district a healthy and safe environment.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 7 - Professional Development

Department Manager will complete Associate Risk Management program course 3, and attend PARMA Annual Conference.


Initiatives
  • Supporting Student, Faculty and Staff Success

Supporting Rationale

To improve knowledge and leadership skills of department manager.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 8 - Hire New Staff

Add staff to department to enhance delivery and timeliness of department services.

 


Initiatives
  • Supporting Student, Faculty and Staff Success
  • Using Data-Informed Processes for Continuous Improvement
  • Maximizing Resources to Support Student Learning

Supporting Rationale

Increase in the contracts processed through the department, and need for additional risk managment programs based on district programs and activities.

The volume of contracts increased 69.96% from 2013-14 - 2015-16.

Additional programs and activities require new or updated processes to mitigate and reduce risk.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Requested Non-Financial Resources

Surplus furniture if available:  Workstation and Chair for new staff member.

Current Financial Resources

Indirect cost fuding from grants and categorical programs.

JPA funding for professional development (PARMA).

 

Augmentation Requests

Original Priority Program, Unit, Area Resource Type Account Number Object Code One Time Augment Ongoing Augment
Description Supporting Rationale Potential Alternative Funding Sources Prioritization Criteria
1 Business Contracts & Risk Management Personnel $0.00 $62,721.00
Administrative Support Staff Due to the growth in contracts processed through the Business Contracts and Risk Management office and the need for an increase of and/or enhancement of risk management programs and services, a new administrative support staff is required. This new position will assist, coordinate, and support in the development and control of the district's business contracts and approval process to provide for more efficient and effective control of contracts and enhanced delivery and timeliness of business contracts development and processing. This new position will assist, coordinate, and support in the development and implementation of risk management programs. This new position will assist, coordinate and support in insuring the accuracy of business contracts and risk management operations, compliance to policy and laws on a daily basis. This new position will provide prompt services to campus clients.
  • Maintaining core programs and services
  • Directly supporting meeting department standards/goals for student achievement and/or supporting the college in meeting its student achievement standards and/or goals
  • Addressing a shortfall identified during Student Learning (or administrative unit) Outcomes Assessment
  • Completing the implementation of Learning Outcomes (Course, Program, General Education, Administrative and Student Services)
2 Business Contracts & Risk Management Operating Expenses 110002001660000 55200 $1,000.00 $0.00
Professional Development - ARM Course Professional Development training for department staff to further educate staff in areas of risk management. ARM course 3 of 3 in program to achieve certification.
  • Maintaining core programs and services
  • Directly supporting meeting department standards/goals for student achievement and/or supporting the college in meeting its student achievement standards and/or goals
3 Business Contracts & Risk Management Operating Expenses $1,450.00 $0.00
Professional Development - PARMA Annual Conference Participation needed to help Manager stay current with job requirements.
  • Maintaining core programs and services
  • Directly supporting meeting department standards/goals for student achievement and/or supporting the college in meeting its student achievement standards and/or goals
4 Business Contracts & Risk Management Equipment $1,800.00 $0.00
Computer New staff computer.
  • Maintaining core programs and services
  • Directly supporting meeting department standards/goals for student achievement and/or supporting the college in meeting its student achievement standards and/or goals
5 Business Contracts & Risk Management Operating Expenses $150.00 $0.00
PARMA Membership Membership in PARMA will help Manager stay current with job requirements. Membership results in lower registration fee for annual conference and participation in other PARMA training events.
  • Maintaining core programs and services
  • Directly supporting meeting department standards/goals for student achievement and/or supporting the college in meeting its student achievement standards and/or goals